The Customer Service Representative ensures customer information and orders are entered timely & accurately, with great
attention to detail, while providing exceptional Customer Service. They use critical and logical thinking to analyze and provide
problem resolution. The Customer Service Representative works closely with the Customer Service Supervisor and their
team members to develop and maintain communication and relationships between Customer Service, Sales, and internal
departments.
Location: Brooklyn Park, MN (Hybrid - 3 days per week (minimum) in the office, subject to change)
Comp: $22-25/hr DOE
Education/Experience:
• Associates Degree or minimum of 4 years Customer Service or related experience.
Knowledge, Skills and Abilities:
• Strong problem-solving skills
• Strong communication and interpersonal skills.
• Ability to multi-task and work in a fast-paced environment.
• Strong organizational skills.
• Strong computer skills including exposure to Microsoft Office
• Microsoft Navision (or other ERP software experience) a plus
• Excellent order entry experience and attention to detail
• Experience with returns and return processes
• Bilingual English & Spanish a plus
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